Terms and Conditions


How are products shipped?

All shipments are sent with UPS and we ship anywhere in the United States. All orders are guaranteed against breakage during shipping.


When will my order ship?

Shipment options will be provided at checkout. Please allow 2 weeks lead time for custom orders. In store orders will ship out in 1-2 business days. If you need your custom order sooner, please contact us so we can do our best to accommodate you.


Refund Policy

Due to the sensitivity of our products ALL SALES ARE FINAL. Shipping charges are not refundable or exchangeable. Due to one-of-a kind nature of our products, we apologize in the event that the product you wish to order is not available. We are always happy to make something similar for you! Contact us at yianna@yianna.com